Our exchange policy is 14 days store credit only. If 14 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and any and all tags still attached.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your returned item.
If you are approved, then your store credit will be processed.
Sale items (if applicable)
Only regular priced items may be returned, unfortunately sale items cannot be returned.
Pre-Order items are FINAL SALE.
To return your product, please send an email to firstname.lastname@example.org requesting a return authorization (RA) number. Once you have received an RA Number, you should mail your product to: 2811 Johnston Street Lafayette, Louisiana US 70503
You will be responsible for paying for your own shipping costs for returning your item and any shipping cost associated with an exchanged item. Shipping costs are non-refundable. If you receive a store credit, the cost of the original shipping will be deducted from your credit.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.